ALAN C. PAPROCKI - PMP

 

793 Pottawatomie Trail ¨ Batavia, IL 60510 ¨  Cell (630) 803-1759 ¨ apaproc@yahoo.com

·   Experienced PMI certified Project Manager with demonstrated accomplishments in Information Systems Technology and Business Operations Project and Program Management on a Global Scale.

·   Planned and conducted many strategic changes in resulting in successful upgrades to infrastructure. Managed and maintained project communication and release management

·   Worked closely with key stakeholders, performed detailed risk analysis, flushed out and identified potential areas of customer risks in environment. Considered the go-to guy for business problems.

·   Proven leadership skills in the identification, design, estimating, and implementation of critical business projects and programs. Leader with hands on Project manager ability and problem solver.

·   Planned and delivered on many large scale project infrastructure builds.

·   Expertise in Design and Implementation, change control and detailed document management

·   Completed Software roll-outs by passing all gate reviews from Initiation through Closure using software SLDC methodology.

·   Pro-actively drives work flow, schedule and resources in order to meet and exceed business objectives..

·   Experienced in conducting gap reviews with strategic business stakeholders to discover and document all problem areas.   

·   Consistently exceeds expectations by delivering under budget and ahead of schedule.

·   Excellent communications skills and works well with all areas in corporate environment

Insight Global Consultant (Contract Consultant)   Chicago, Illinois               Oct to Jun 2016

Project Manager @ United Airlines

 

·   Project manager for key network and WiFi initiatives driven by the CEO of United Airlines.

·   Planned and provided detailed management for critical changes inside the United Network.

·   Managed Business clients, analyzed risk factors, maintained budget, and managed cutovers and project business communications.

·   Led the replacement and upgrade all equipment contained in air terminals throughout the East region. Upgrades include WAN circuits, routers, switches, servers, PC equipment including printers. Managed change controls, communications and all key site deliverables. Implementation of appropriate routing protocols.

·   Work closely with key stakeholders, vendors, and the business to establish schedules, completion under budget and on time. Developed detailed materials that discussed how the change was going to happen, before during and after.

Cognizant Consultant (Contract Consultant)   Chicago, Illinois   Jan 2015 to Oct 2015

Project Manager - JP Morgan Chase

 

·   Project managed disaster recovery scenarios including weekend simulations of the taking down of key data centers. Managed all risk issues and release change controls.  Developed and implemented network failover techniques and disaster recovery plans. Developed logical and physical network drawings, data center migration plans.

·   Led the replacement of Microsoft 2003 servers across large enterprise. Updates included the updates for key hub and spokes servers that supported the existing infrastructure.

·   Agile methodology was used extensively.

·   Provided change management leadership to complete business requirements and maintained vendor management towards the replacement of high speed call center equipment.

·   Drove risk initiates to test and resolve key software initiatives, resulting in the improvement of secure software and releases.  

Humana Vitality (Contract Consultant)   Chicago, Illinois    June 2014 to Dec 2014

Project Manager

 

·   Provided leadership toward developing Web based activities related to Health and Well Being rewards (fit bit) and contests through the use of Agile methodology. 

·   Established, negotiated and maintained project baselines and activities. Packaged and maintained software updates. Established and updated detailed change controls. Brought in new web based applications to data centers. 

·   Developed and maintained change manage drawings and documentation.

·   Managed business requirements and outside vendors to drive to success.

·   Detailed financial reports from Clarity, MS Project and other web based and office tools such as PowerPoint, Excel, Word and Outlook. Extensive use and management of key SharePoint sites.

 

Coventry Health Systems (purchased by AETNA), Downers Grove, Illinois     June 2013 to Feb 2014

Project Manager

 

·   Provided project management skills to complete updates to Medicare, Medicaid and Workers Comp software applications in PMO environment.

·   Maintained detailed change controls and communication plans. Enabled load balancing, security along with data center failover techniques.

·   Held business and engineering meetings on weekly bases to keep focus and resolve issues.

·   Assisted on the development of story board and other presentation materials to discuss and authorize change.

·   Extensive use of all Office tools including PowerPoint, Word, Excel, and Outlook..

·   Created, authenticated and managed key SharePoint sites. 

·   Lead a team of more than 30 members to complete key roll-out of software applications updating in-house applications import Fee schedule functionality from Medicare pricing repository.

·   Through the use of SDLC methodology updated in house CPR application adding functions improving performance, providing additional columns and views on an Oracle based platform.

·   Completed roll-out by passing all gate reviews from Initiation through Closure using Waterfall methodology.

·   Worked closely with key developers, internal and external stakeholders setting goals, schedules and maintaining budgets.

·   Reported on all projects on a weekly basis using RAG ratings and formulas.

 

ZS Associates, Evanston Illinois -Oct 2012 to Apr 2013

Project Manager

 

·   Responsible for the roll-out of key SharePoint platform to worldwide users. Developed templates, migrated data, worked with key outside developers and 3^rd parties to smooth transition from Lotus notes to SharePoint databases.

·   Project Management for the migration of Lotus Notes to Exchange.

·   Oversaw 3rd party vendors to manage network connectivity at Savvis.  Update servers and migrated data to new server and network platforms.

·   Managed key business plans to push through their agendas to project completion.

·   Utilized Data Mining techniques from SalesForce application to provide target market information for products.

·   Managed 3rd party vendors and offshore personnel to provide technical support for key company goals.

JP Morgan Chase, Chicago, ILApr 2005 to Sept 2012

Network Infrastructure Project Manager

 

·   Directed the implementation, installation, and coordination of high impact business critical network projects completing within project milestones, in accordance with detailed, cost and schedule.

·   Identified key contract requirements, defined budgets and schedules while extensively utilizing PMI methods and practices.

·   Phased and drove major upgrade replacement to out of date equipment at major data centers. Updated Cisco routing protocols as appropriate. 

·   Worked closely with business clients such as Wealth Management, Investment Banking, and capital market development.

·   Consistently exceed expectations by delivering under budget and ahead of schedule.

·   Performed detailed risk analysis, flushed out and identified potential areas of customer risks.  Made worldwide connections to various market data.

·   Consistently maintained detailed project documents, including detailed statement of works, drawings, spreadsheets, financial approvals through the use of Engineering Configuration Management Techniques, Business Case Tools, ECM (Engineering Change Management) and structured engineering meetings. Analyzed and discovered bottlenecks associated with Credit Card web servers.

·   Dramatically improved results by highlighting customer questions and concerns.

·   Communicated clear expectations internally and externally which resulted in exceeded expectations for project quality.

·   Managed the development and procurement of equipment hardware, software and services which resulted in a substantial reduction in overall project lifecycle annual costs. 

·   Pro-actively drove work flow, schedule and resources in order to meet and exceed business objectives.

·   Extensive use of Microsoft Tools through-out product life cycle, tracking detail budgets, resources, identifying critical paths on many critical and high impact prime and subprime projects.  

·   Project plans, detailed spreadsheet information etc, were placed on Corporate SharePoint Sites and accessed by all stakeholders.

 

Strategic Staffing Solutions, Oakbrook, ILOct 2004 to Apr 2005

Consulting

Project Manager

 

·   Assigned to the JP Morgan Chase account.

·   Managed gap analysis projects in the identification of key network infrastructure project initiatives. Drove out hardware and software requirements to support key business issues, maintained Cisco equipment and installed appropriate routing protocols as needed.

·   Executed across multiple lines of business and was subsequently hired by JP Morgan.

 

Independent Consultant, Batavia, ILJun 2003 to Apr 2004

Project Manager & Technical Consultant

 

·   Developed strategic design study for a Medical non-for-profit Company. Identified future platform strategies and forward technology plan. Recommendations were subsequently adopted, which realized a cost savings to the client of hundreds of thousands dollars in annual costs.

·   Led a staff of 10 consultants responsible for Network Build-outs, Helpdesk, and Business Analysis for high volume Options Exchange Co.

 

Sears Roebuck and Company, Hoffman Estates, ILNov 1996 to Jun 2003

Sr. Technical Consultant / Network Project Manager

 

·   Served as Network Project Manager for the planning, installation, management, and technical support of the Sears Hoffman high speed LAN network of more than 6000 plus corporate workstations. Developed detailed and specific plans to support replacement of the current network.

·   Conducted Gap reviews with strategic business stakeholders to discover and document all problem areas.

·   Coordinated detailed helpdesk scripts reducing costs, allowing for uniform maintenance and escalation procedures to support end-users.

·   Worked closely with in-house vendors (IBM, Cisco and others), their design labs and product people to resolve technical issues before they would impact end users.

·   Established stable state scenarios, base lined current network promoting quicker recovery from outages. Simulated modifications of the existing environment to determine impacts of future changes. Produced detailed project plans in Microsoft Project to track specific stakeholders expectations, schedules and budgets.

·   Documented, priced and planned a complete redesign of the building’s existing wiring plant, to take advantage of cost effective future designs, new techniques and wiring schemes.

·   Performed strategic design reviews, led vendor training meetings discussing potentials and risks of advancing new technology throughout the enterprise.

·   Directed the restructuring of Cisco Device Maintenance Program that resulted in annual company savings of over $910,000 including writing detailed cost effective operating procedures, managed vendor negotiations related to Smartnet maintenance. Wrote and established critical paths for device replacements.

·   Developed procedures and processes to take over the maintenance responsibility for departmental servers. Annual savings projected over $ 1.4 million dollars.

·   Reduced WAN Telco charges by 25% by consolidating, updating and eliminating underutilized and unneeded telecom circuits.  

 

ARDIS a partnership with IBM / Motorola, Lincolnshire, ILMay 1994 to Aug 1996

Technical Support Specialist – Software Development PM

 

·   Responsible for technical support documents and relationships with ARDIS business partners.

·   Worked closely with software programmers, senior developers and stakeholders to attach wirelessly to Ardis wireless network.

·   Managed software development project involving ARDIS Wireless Network.

 

IBM Corporation, Oakbrook, IL     Dec 1984 to May 1994

Senior Systems Engineer                                   

 

·   Responsible for pre and post selling support, installing and configuring a wide range of LAN hardware and software products including operating systems, application software, printers and related peripherals.

·   Responsible for Technical Support for PC and LAN-based products, performing hardware and software product throughput analysis on various platforms including servers and workstations.

 

Subcontractor Administrator, Houston, TX                 Dec 1984 to Sept 1987

IBM Federal Systems Division

 

·   Subcontract administrator responsible for all activities associated in the support of NASA, DOD, USAF and commercial subcontract administration. Executed and reviewed prime contracts for source identification, source selection, award the subcontract, administration and close out. Significant responsibilities for NASA Space Station

 

Lockheed Missiles and Space Co. Space Systems Division, Sunnyvale, CA                   1980 to 1984

Subcontract Analyst

 

·   Initiation, RFP, response, supplier evaluation, source selection, and management of major subcontract acquisition on multiple DOD, Air Force and Classified programs.

·   Leader of a 4-person team in a Government classified Top Secret Clearance environment responsible for evaluating and negotiating complex government contracts with third-party vendors.

·   Managed delivery of custom equipment consistently within budget, exceeding customer goals.

Northern Illinois University, DeKalb, IL

·   Bachelor of Science, Marketing             

Notre Dame de Namur University Belmont, CA  

·   Master of Business Administration   

 

·   Project Management Professional (PMP Certified 2006) - Current      

·   Cisco -CCNA certified, (expired)

·   Dale Carnegie - Effective Communications and Human Relations, Leadership courses.

·   Project Management Institute related courses